A Comprehensive Guide to Splashtop: Cost, 60 FPS Performance, and Resolving Lost Authentication Issues

Splashtop is a highly popular and reliable remote desktop solution that allows users to access their computers from anywhere, offering flexibility and ease of use. Whether for personal use, professional needs, or IT support, Splashtop has made a name for itself with its competitive pricing, smooth streaming capabilities, and robust security. In this guide, we’ll explore the Splashtop cost, the advantages of Splashtop 60 fps performance, and how to troubleshoot Splashtop lost authentication issues.

Understanding Splashtop Cost

One of the reasons Splashtop is so widely adopted is its affordability compared to other remote desktop services. The Splashtop cost varies depending on the plan you choose, ensuring that everyone from individuals to large enterprises can find an option that meets their needs. Let’s take a look at the different pricing tiers and the features offered.

Splashtop Pricing Plans

1. Splashtop Personal: This is ideal for individual users who need to access their home computer remotely from another device. For those using it for local access (within the same network), Splashtop Personal is free. However, for remote access from anywhere via the internet, the premium version starts at approximately $5 per month. This plan is intended for non-commercial use, providing essential remote access features for everyday tasks.
2. Splashtop Business Access: Designed for professionals and small businesses, Splashtop Business Access enables users to access workstations remotely, transfer files, and even control multiple monitors. The plan costs around $5 per user per month (billed annually), making it an affordable solution for businesses that need reliable remote access with added features like multi-monitor support and remote printing.
3. Splashtop SOS: If you’re an IT professional providing on-demand support, Splashtop SOS is the best option. It allows you to access and troubleshoot any computer or mobile device, even without prior software installation on the client’s end. Splashtop SOS starts at $17 per user per month, making it an excellent tool for IT support teams that need instant access to client devices.
4. Splashtop Enterprise: For large businesses and enterprises that require advanced remote access capabilities, Splashtop Enterprise offers tailored solutions. Features include centralized user management, remote access to both Windows and macOS, and single sign-on (SSO) support. Pricing is custom and based on specific business needs, making it a flexible and scalable option for large organizations.

How Splashtop Compares to Other Services

In comparison to competitors like TeamViewer and LogMeIn, the Splashtop cost is significantly more affordable. TeamViewer’s pricing can range much higher for similar features, while Splashtop offers a streamlined solution that caters to individuals, small businesses, and large enterprises at a fraction of the cost. Additionally, Splashtop’s pricing model is straightforward with no hidden fees, ensuring users know exactly what they are paying for.

The Benefits of Splashtop 60 FPS Performance

For users who need high-performance streaming, particularly those in design, gaming, or media production, Splashtop 60 fps offers a superior experience. The ability to stream at 60 frames per second ensures that remote interactions are smooth and responsive, even when using demanding software or playing graphics-intensive games.

Why 60 FPS Is Important

1. Smooth Motion: Streaming at Splashtop 60 fps means you’ll experience much smoother visuals compared to lower frame rates, such as 30 fps. This is particularly important when dealing with fast-paced motion, such as gaming or video editing, where fluidity is key to success and user comfort.
2. Reduced Input Lag: When using a remote desktop solution, one of the biggest concerns is input lag— the delay between a user’s action (such as moving the mouse or pressing a key) and the response on the screen. With Splashtop 60 fps, input lag is minimized, making it feel as though you’re working directly on the host computer.
3. Enhanced Visual Quality: In industries like video editing, 3D modeling, and CAD design, every frame matters. The crispness and clarity offered by Splashtop 60 fps ensure that you can work on intricate details without any degradation in image quality. This is also vital for gamers who rely on high frame rates for precision and quick reactions.

Requirements for Optimal 60 FPS Streaming

To fully leverage Splashtop 60 fps, both the host computer and the remote device need a stable and fast internet connection. The recommended minimum bandwidth for streaming at 60 fps is 5 Mbps, though higher bandwidths are preferred to avoid any potential interruptions. Additionally, Splashtop recommends using this feature with its Business Access Pro or Enterprise plans, as these plans are optimized for higher performance.

While 60 fps is not necessary for every user, it makes a substantial difference for those who require smooth, real-time performance, especially in professional or entertainment settings.

Troubleshooting Splashtop Lost Authentication

Despite Splashtop’s robust functionality, users may occasionally encounter the Splashtop lost authentication error. This issue can arise for several reasons and generally prevents users from accessing their remote device due to an inability to verify credentials. Fortunately, this problem can often be resolved with a few simple steps.

Common Causes of Lost Authentication

1. Incorrect Credentials: The most common cause of the Splashtop lost authentication error is incorrect login information. This often happens when a user changes their password but doesn’t update it across all devices using Splashtop.
2. Network Issues: If either the host or remote device is experiencing internet connectivity issues, Splashtop may be unable to authenticate the login. Network instability can lead to dropped connections and failed authentication.
3. Outdated Software: Running an outdated version of the Splashtop app can cause compatibility issues, including authentication errors. Ensuring that both the host and remote devices have the latest version of the software is essential.
4. Two-Factor Authentication (2FA): If you’ve enabled two-factor authentication for additional security, failing to complete the 2FA process can lead to Splashtop lost authentication issues. In this case, it’s important to check that your 2FA is correctly configured and functioning.

How to Resolve Lost Authentication Issues

Here are the steps to take to resolve the Splashtop lost authentication error:

1. Update Credentials: If you’ve changed your password recently, log out of all devices and log back in using the updated credentials. This will reset the authentication tokens and allow you to re-establish a secure connection.
2. Check Your Network: Ensure that both the host and remote devices are connected to stable internet networks. Restart your router if necessary, and switch to a more reliable network if possible.
3. Update Splashtop Software: Make sure that both the host computer and the remote device are running the latest version of Splashtop. You can check for updates within the app or download the latest version from Splashtop’s website.
4. Verify Two-Factor Authentication: If 2FA is enabled, ensure that you are receiving the necessary authentication codes and inputting them correctly. You may need to temporarily disable 2FA to troubleshoot and then re-enable it once the issue is resolved.

By following these steps, you should be able to resolve Splashtop lost authentication errors and restore access to your remote device.

Splashtop is a versatile and cost-effective remote desktop solution that caters to a wide range of users. The Splashtop cost is designed to be affordable without sacrificing essential features, making it a top choice for individuals, small businesses, and large enterprises. For those who need smooth and high-performance remote sessions, Splashtop 60 fps ensures a seamless experience, especially for users dealing with graphic-intensive applications or real-time tasks. Lastly, while the Splashtop lost authentication issue can be frustrating, it is usually easy to resolve with some basic troubleshooting.